Frequently Asked Questions
Do you offer financing?
Yes — flexible monthly payment options are available at checkout on qualifying orders. See our Financing page.
How does shipping work?
Small items ship via standard carriers; large items ship curbside freight with a scheduled appointment. Free curbside freight on qualifying orders over $999. See our Shipping Policy.
Are these genuine, warrantied products?
Absolutely. We're an authorized dealer — every product is brand-new and backed by the full manufacturer warranty. See our Warranty page.
Can I return an item?
Yes, within 30 days of delivery (RMA required; up to 20% restocking fee may apply). See Returns & Refunds.
What if my item arrives damaged?
Inspect before signing, note damage on the delivery receipt, and report to us within 48 hours with photos so we can file a freight claim.
Can you help me choose the right product?
Yes! Our specialists help with sizing, fuel type, venting and accessories. Contact us before you buy.